Effective Date: 21st March 2025

At Kaju Veda (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website https://kajuveda.in (“Website”) or purchase our products. It also describes your rights in relation to your personal data and how you can exercise them.

By using our Website, you consent to the terms of this Privacy Policy and our data practices.

1. Information We Collect

When you interact with our Website or place an order, we may collect the following types of personal data:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
• Transaction Data: Information about orders placed, payment status, transaction history, and delivery records.
• Technical Data: IP address, browser type, device type, operating system, and user interaction details (such as browsing behavior).
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to analyze traffic, remember your preferences, and improve your user experience.

2. Legal Basis for Data Collection

We collect and process your personal data based on your explicit consent, as well as for the purpose of fulfilling contractual obligations, legitimate business interests, or to comply with legal and regulatory requirements.

3. Purpose of Collecting Your Information

Your information is used for the following lawful purposes:

• To process and fulfill your product orders and deliver your purchases.
• To communicate with you, including responding to inquiries or providing order confirmations and shipping updates.
• To personalize and enhance your experience on our Website.
• To send marketing and promotional emails (with opt-out options).
• To improve Website performance, content, and user experience.
• To detect and prevent fraud, abuse, or security threats.
• To comply with applicable laws, tax requirements, and legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share your data under the following circumstances:

• With Trusted Service Providers: Such as payment processors, logistics companies, hosting providers, and customer support platforms for the purpose of order fulfillment and business operations.
• Legal and Regulatory Authorities: Where required to comply with applicable laws, regulations, legal processes, or government requests.
• Business Transfers: In the event of a merger, acquisition, asset sale, or business restructuring, your data may be transferred to the acquiring entity.

5. Consent and Withdrawal

By submitting your personal data on our Website, you explicitly consent to the collection, processing, and sharing of your information in accordance with this Privacy Policy.

You have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of data processing prior to such withdrawal.

6. Data Retention Policy

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations. After this period, we securely delete or anonymize your data.

7. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect or process personal data of minors. If we discover that we have inadvertently collected such data, we will take steps to delete it immediately. Parents or guardians who believe their child has provided us with personal data may contact us at the email below.

8. Your Rights

As a user (also referred to as a “Data Principal” under the Digital Personal Data Protection Act), you have the right to:

• Access your personal data and request a copy
• Correct inaccuracies in your personal data.
• Withdraw consent and request the discontinuation of further data processing.
• Delete your personal data, subject to retention obligations.
• Opt-out of marketing or promotional communications.
• Manage cookie preferences via browser settings.

To exercise these rights, please contact us using the details provided in the Contact Us section.

9. Cookies and Tracking Technologies

We use cookies and similar technologies for functional, analytical, and marketing purposes. You can choose to accept or decline cookies via your browser settings. Disabling cookies may limit your access to certain features of the Website.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include firewalls, encryption, access controls, and regular security audits.

However, please note that no method of transmission over the internet or electronic storage is completely secure, and we urge you to take necessary precautions when sharing personal information online.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any external sites before providing them with your personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data practices. The revised policy will be posted on this page with an updated “Effective Date.” Continued use of the Website following such changes constitutes your acceptance of the updated policy.

13. Grievance Redressal

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, if you have any concerns, complaints, or wish to exercise your rights, please contact our Grievance Officer:

Grievance Officer: Sunil Morres
Designation: CEO, Data Privacy Officer
Email: info@kajuveda.in
Phone: +91 95356 22365
Address: Punjalkatte, Belthangady Taluk,
Mangalore – 574233, Karnataka, India

We are committed to resolving grievances within 15 business days from the date of receipt.

15. Contact Us

For any questions, feedback, or privacy-related inquiries, please contact us at:

Email: info@kajuveda.in
Phone: +91 95356 22365
Address: Punjalkatte, Belthangady Taluk,
Mangalore – 574233, Karnataka, India